Talk:Account Recovery/@comment-31599854-20171107061105/@comment-31599854-20171110161408

So sent another form thinking I didn't include enugh information (included nearly all my servants and levels I could remember) and got this email back:

お問い合わせいただき、誠にありがとうございます.  こちらは『 Fate/Grand Order 』運営チームです. 

お問い合わせいただきましたデータ復旧のご依頼につきまして調査・確認を行いましたところ、  弊社規定の復旧基準に満たないため、データ復旧の対応はいたしかねます. 

なお、データの復旧に関する詳細な基準などは、個別に公表いたしておりません. 

この度は、このようなご案内となり、心苦しい限りではございますが、  何卒、ご理解ご了承くださいますようお願いいたします. 

<span lang="EN-GB" style="font-size:10.0pt;font-family:"MS Gothic"; mso-bidi-font-family:"MS Gothic";mso-ansi-language:EN-CA;mso-fareast-language: EN-GB;mso-bidi-language:AR-SA">今後とも『 <span style="font-size:10.0pt; font-family:"Calibri",sans-serif;mso-ascii-theme-font:minor-latin;mso-fareast-font-family: "Times New Roman";mso-hansi-theme-font:minor-latin;mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;mso-ansi-language:EN-CA;mso-fareast-language: EN-GB;mso-bidi-language:AR-SA">Fate/Grand Order <span lang="EN-GB" style="font-size:10.0pt;font-family:"MS Gothic";mso-bidi-font-family:"MS Gothic"; mso-ansi-language:EN-CA;mso-fareast-language:EN-GB;mso-bidi-language:AR-SA">』をよろしくお願いいたします. <span style="font-size:10.0pt;font-family:"Calibri",sans-serif;mso-ascii-theme-font: minor-latin;mso-fareast-font-family:"Times New Roman";mso-hansi-theme-font: minor-latin;mso-bidi-font-family:"Times New Roman";mso-bidi-theme-font:minor-bidi; mso-ansi-language:EN-CA;mso-fareast-language:EN-GB;mso-bidi-language:AR-SA">

<span lang="EN-GB" style="font-size:10.0pt;font-family:"MS Gothic"; mso-bidi-font-family:"MS Gothic";mso-ansi-language:EN-CA;mso-fareast-language: EN-GB;mso-bidi-language:AR-SA">『 <span style="font-size:10.0pt; font-family:"Calibri",sans-serif;mso-ascii-theme-font:minor-latin;mso-fareast-font-family: "Times New Roman";mso-hansi-theme-font:minor-latin;mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;mso-ansi-language:EN-CA;mso-fareast-language: EN-GB;mso-bidi-language:AR-SA">Fate/Grand Order <span lang="EN-GB" style="font-size:10.0pt;font-family:"MS Gothic";mso-bidi-font-family:"MS Gothic"; mso-ansi-language:EN-CA;mso-fareast-language:EN-GB;mso-bidi-language:AR-SA">』運営チーム <span style="font-size:10.0pt;font-family:"Calibri",sans-serif;mso-ascii-theme-font: minor-latin;mso-fareast-font-family:"Times New Roman";mso-hansi-theme-font: minor-latin;mso-bidi-font-family:"Times New Roman";mso-bidi-theme-font:minor-bidi; mso-ansi-language:EN-CA;mso-fareast-language:EN-GB;mso-bidi-language:AR-SA"> <span lang="EN-GB" style="font-size:10.0pt;font-family:"MS Gothic"; mso-bidi-font-family:"MS Gothic";mso-ansi-language:EN-CA;mso-fareast-language: EN-GB;mso-bidi-language:AR-SA">※本メールの転載を禁止いたします.

<span lang="EN-GB" style="font-size:10.0pt;font-family:"MS Gothic"; mso-bidi-font-family:"MS Gothic";mso-ansi-language:EN-CA;mso-fareast-language: EN-GB;mso-bidi-language:AR-SA">Does this mean its impossible to ever get this account back?