Thread:ShinsukeNakamura/@comment-222.164.220.187-20171116120356/@comment-28242634-20171116130525

Hmm, try replying that you did not have any purchase in the game, in Japanese. If you got the same reply of needing your receipt, I'm afraid you have to look hard on your apple ID emails or Itunes account and search for that purchase.

Average..more or less 12 hours. If they can verify the account is really yours, they'll give you your new bindcode in their next reply.