Talk:Account Recovery/@comment-71.95.195.56-20171214061506/@comment-28242634-20171214105149

Regarding the data recovery request we contacted  , we conducted a survey with the information you provided,  but we were not able to identify  your  account.

If the user ID or master name is unknown or different, the  account can not be specified. Even if you answered ID or master name, we can not respond  if there are a lot of unknown items or  if there is a difference with the information of the declaration. Also, even if there is payment information,  we may be unable to respond because there is a difference with the information we have offered  .

<span style="font-weight:400;color:rgb(34,34,34);font-family:arial,sans-serif;font-size:12.8px;">This time it becomes this kind of guide,  <span style="font-weight:400;color:rgb(34,34,34);font-family:arial,sans-serif;font-size:12.8px;">as far as I am struggling  <span style="font-weight:400;color:rgb(34,34,34);font-family:arial,sans-serif;font-size:12.8px;">, please humbly, please understand our understanding.

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<p style="font-weight:400;font-size:16px;"><span style="font-weight:400;color:rgb(34,34,34);font-family:arial,sans-serif;font-size:12.8px;">TL:DR, you need to provide more info.