Board Thread:Questions and Answers/@comment-43802813-20190912121608/@comment-43896677-20190922105100

I'm also facing the same problem after the last update engine, along with my sister since we have the same phone brand and model. Everytime I try to open the game it gets stuck either in the loading screen, news screen or when Fate Go logo appears. When this happens, both phones,  stop working and we need to force shtudow. But there are times when we can acess the game and play normally.

Already tried to unistall and clear the cahce, but nothing changed.

Our phones are a Elephone P8 with 6GB Ram and Andoid 7.0, and I still had more than 30 GB left in storage. So supposedly the game should work fine.

Is there any possible fix for this ? Shoul I try to contact the game ?