Talk:Account Recovery/@comment-32021911-20190420234527/@comment-37115847-20190423133036

I translate this with google translate

Thank you for contacting us. Here is the "Fate / Grand Order" management team.

If the customer can not hand over data on the matter of inquiries, Please be aware in advance that it will be the same as when data is lost.

We will conduct surveys and checks, including the possibility of recovery. In addition, I am very sorry, but I can not promise if I can always recover. Also, you can not take over to the newly started ID. Please note.

First of all, in order to make sure that you can identify your data, We apologize for the inconvenience, but please contact us again from the contact below. ※ If you can enter an unknown item in the required item so that it is known as unknown, you can send it.

【Data transfer inquiry window】 https://faq.fate-go.jp/helpdesk?category_id=8&faq_id=72&site_domain=default

The survey may take some time. Please note.

※ If there are few items listed and data matching can not be performed, there may be cases where it can not be handled. Please note. ※ If you need confirmation from us, we will reply to the e-mail address you entered. Please make sure that your email address is correct. In addition, when specified reception of domain in mail service, spam mail filter etc. Please change the settings so that you can receive mail from us (@ fate-go.jp).

We look forward to hearing from you.

Please continue your favors toward "Fate / Grand Order".

"Fate / Grand Order" Operation Team ※ Reproduction of this email is prohibited.