Talk:Account Recovery/@comment-43832092-20190915085139/@comment-2234004-20190915085533

Google translate is accurate enough. Basically, they need you to provide more information,

''Thank you for your inquiry. This is the “Fate / Grand Order” management team.

We investigated the data recovery request you received, but did not identify your account.

If the user ID is unknown or different, or if the correct master name cannot be answered, data cannot be identified. Also, if the master name is accurate but there is no matching information in other fields, it is difficult to identify the account due to the lack of information. Even if payment information is provided, we cannot respond if you cannot identify your account.

If there is any information that can be newly answered in response to a request for data recovery, we will investigate again, and we would appreciate it if you could contact us.

Please confirm it.

"Fate / Grand Order" management team * Reproduction of this email is prohibited''