Talk:Account Recovery/@comment-29110216-20160717122849/@comment-26137249-20160725051253

hello there,

they said with the regards of your inquiry, we come to conclusion your data not concrete enough. Your user id (friend code) doesnt match with the master name. (many people can have same master name but with different user id) and its difficult to verify it. try send us again user id and master name with correct info.