Talk:Account Recovery/@comment-36475603-20180805154300

Can someome help me they replied with this email (already translated to english): Thank you very much for your inquiry. This is the "Fate / Grand Order" management team. Regarding the matter of inquiries, We investigated accounts that we would like to recover with the answer information, but we did not identify the data. We will carry out the survey again, so if you can add and correct the following items, Quoted reply (inline reply) to this e-mail (cs_support@fate-go.jp) including the content you already responded, Thank you for your reply. I got an answer of "Master name" Lunarre 1 ", but there was no matching data. Please confirm after confirming that there are no changes, partial omission of description, mistakes of similar characters or symbols, etc. ■ Master name (name) used for recovery request account: * If the master names do not match perfectly, there is a possibility that you can not identify your data. Including color codes and environment-dependent characters, hiragana, katakana, uppercase / lowercase letters, differences in symbols Please describe it as you set in the game. Also, please list all master names that may have been set up. ※ If you do not get to verify / identify data such as few answer items, you can not recover your account. Please note. This time it became such guidance, although it is a heartbreaking limit, Humbly, thank you for your understanding and understanding. what i did was jsut reply the thing that they asked which is:

Master name (name) used for recovery request account: (my master name)

on their email. is that an ok answer?