Talk:Account Recovery/@comment-26359809-20170806141044

I have them every single bit of information I could give. Every single purchase history that has the date, order and invoice number even. Every servant I remember to possess, master name, my room servant, last team comp, master equipment, master level (>120), last map played, last login...everything except user ID and friend ID. I sent the information twice, once through the form and another through email. Both times they reply that they can't find a corresponding account. I mean I even sent them the purchase history with invoice numbers, there are five in total, and they still can't find it? Will they helpyou less if they know that you are from outside Japan(I mentioned that the purchase time was probably PST)? Help please. Will the result change if I sent them the same info again?