Board Thread:Questions and Answers/@comment-27105226-20160404225654/@comment-25353630-20160404235757

A random person on a group that I usually go, he lost his account and he tried to recover it. He stated in the recovery account format that he was using an emulator and from there, they directly told him that they can't help me because they aren't support to help you if you're not playing the game on a smartphone that they do support.

It hasn't happened to me yet because I really don't buy accounts nor I change my account (from my phone to my computer) but one think I want to discuss is about the security of our accounts. DW has to change its system, in the future. People have lost their accounts way too easy because when they put their ID and PW sometimes the app just crashes and the next thing is that the app is completely empty and the bind code does not work no more. This is a big issue that has to be addressed very soon. Like let's say for example, link your account to a gmail account.

Of course there should be a way to delink an account (for the account sellers) but I highly doubt that will ever happen.

By the way, thanks for the suggestion. I should take a SS of all my servants plus CE just in case something happens to my phone.