Talk:Account Recovery/@comment-203.180.199.161-20160923063550/@comment-26137249-20160923072117

here is the translation
 * wrong master name (dont use the hex code) so reply with アメリア
 * whats your master level?
 * please give us the last used binding code to play the account (the one you used to transfer account from device to another device or reconnect the account after you re-install the apps)
 * are you a spending player? if yes give us the receipt number.

- read the account recovery page