Talk:Account Recovery/@comment-33872093-20171211142831/@comment-112.215.173.59-20171231154425

it said that the data you provided to them and the data that they found at your account is different, so the can't identify it

here's the translated version

Thank you very much for your inquiry. This is the "Fate / Grand Order" management team.

Regarding the request of data recovery requested, we confirmed that there is a difference in account information you would like to recover from the information you are providing.

Although it will be announced again, if there is a difference between the information you provided and the information in your account, we can not respond to data recovery because you can not verify your identity.

Even if you provide payment information, we may be unable to respond to the above reasons.

This time it becomes this kind of guide, as far as I am struggling, please humbly, please understand our understanding.

We look forward to "Fate / Grand Order" in the future.

"Fate / Grand Order" management team ※ Reprinting this mail is prohibited.