Talk:Prisma Causeway Event/@comment-29632331-20160908155508/@comment-29265056-20160908170423

You should have put important info in you e-mail draft, but in retrospect you just really need to remember these

At least 10 Servant Lvls, NP and possible Ascension rank like this Lvl 87/90 NP 3/5 for better chances than just Lvl 87

Birthday if you have it

ID number

In game name

Last login

The most important is the servants(I gave like 25 of them, all of them have accurate Info's), and the last login date, trust me, I had the same problem with qooapp like you, and got it back just after like 4 days after the report.

Just ask the account recovery page comments to provide you with Japanese symbols to translate what you need to give, Mcdohl-san was really a great help to me back then.