Board Thread:News and Announcements/@comment-24050152-20160628075645/@comment-118.136.196.96-20160712141857

QooApp is working fine for me, so some of the unplayable problems sounds a bit weird.

What I can say is, if you're pretty sure your phone is "clean" from whatever would've set the app off,  they did say you could email whatever error you might have to their support team (at this point you really have nothing to lose anyway). since the techs are a bit xenophobic though, you might want to lookup on some guides on how to email whatever problems you have, I'm pretty sure there was a template for that lying around somewhere.

As for those of you who lost gameplay data, well...hopefully you did bind your account and jotted down that password somewhere.