Talk:Account Recovery/@comment-61.5.92.5-20160910094208/@comment-26137249-20160910195710

will reply in order :
 * Mismatched birthday info given with database
 * When did you first download the game? (month then date)
 * Last login date
 * Last team party member to battle
 * Whats the favourite servant (the one appear at my room).

please fill those info and reply the email again