Board Thread:Questions and Answers/@comment-36441925-20180802193218

I have contacted the inquiry because I started, after long time, to play again. But I lost my previous account and I concacted them to see if is possible to recove it again. They ask me some question to confirm the account's property, I answerd them, but they send a mail in response where they accoused me to use multiple account. Is that normal? I don't wanna lose this new account, I have to tried to recover the previous one because I am higher lv, but in this I have spent some time and I get my fav card.  