Thread:Hitsuji Mamoru/@comment-30314236-20170204130437/@comment-27971189-20170504100746

During MIUI 8 incident caused by new version of app weeks ago, I did not get any auto-generated mail for my complaints. The reply "Sorry for the inconvenience" come at same time they released newer version of apps.

Same goes with my friend. My friend lose his account, the answer come several days later saying "Please wait for 2-3 more days" instead of auto-generated reply that come immediately. He got his account back after two days, and he is F2P.

We both sent it to support@fate-go.jp; so no differences hence holiday may affect it to some extent.