Talk:Account Recovery/@comment-120.188.33.233-20170925081330/@comment-104.220.23.20-20170925083434

What?! That's not normal. I've had to deal with them myself and they've responded within 24 hours. You shouldn't have gone two weeks without a response trying to contact support. They could have not received your support request due to some error, or it may have, unfortunately, gotten lost in a flood of other support tickets being worked on at the time. Accidents happen. Did you even try to contact them a second time instead of waiting until now to give up and leave this comment?