Talk:Account Recovery/@comment-112.208.95.128-20180124074023/@comment-70.178.141.217-20180128171428

Hey that is weird, I think you have sent the email to them and reply to them again.

mailto:support@fate-go.us

However, you need to answered these questions to them like this:

Do you remember your old account ID? [Friend Code]

Do you remember the transfer code?

What was your Master's name?

What Birth Date was set? [Put 'None' if you didn't set one.]

What Device did you play on? (Please provide the Device manufacturer & model)

When did you first download the game?

When did you last access the old account? (Date & time)

Which Servants did you possess? (please name at least 3 Servants)

Who was registered as your Favourite Servant?

Which Servants were in your main party (deck composition)?

What was your Master's gender?

What was your Master's level?

Did you purchase Saint Quartz? (If not, please just say "I did not purchase Saint Quartz")

You still need to do this. Plus you need to name the subject, Account Recovery so don't left the subject bar blank if you forget to do this.