Board Thread:Questions and Answers/@comment-84.125.133.90-20170808105517

Hello everyone. I have a problem. The other day, I tried to enter to my account, so I openned the app, and when I touched the screen to enter in my account, in the login screen, I mean, the screen with the clouds and the eclipse, the screen goes all white, the app automatically closes without any error message. I tried to uninstall and install again the app, and when I did, I could enter and bind my account again, but when I close the app and open it, the problem appears again. I reinstalled the app again, but this time, when I finished to transfer my data again, I even couldn't enter in my account, so I lost the bind and the account. I already sent the email to recover my account, but I want to know why this is happening and if has a solution 