Board Thread:Questions and Answers/@comment-25933252-20160310091321

i really need help here because something really puzzling has happened to my game, i run the game on iOS

so recently whenever i enter the game, right after i close the news page and enter the main menu the game immediately hangs and then crashes about a minute later. i tried redownloading the app and transferring my account to a different device, but the game will still hang right when i enter the menu.

i am able to bypass it through the friend point message which pops out after every login (if my servant is used as friend support), in which i can jump right after login to the friend point summon menu without accessing to the main menu. i am able to do summons, edit my party and everything else, but the moment i go back to the main menu everything just hangs again. i am not able to access any of the main quests and stuff if the main menu remains inaccessible.

can somebody explain this to me? does this mean my account is blocked, or is there some other issue with the program? 