Talk:2017 New Year Lucky Bag Summoning Campaign/@comment-99.255.135.151-20161231212315/@comment-28209103-20161231235543

just ask for refund,, the reset option only worked when there's hiccup in the apps updating, namely you get an error saying "You already owned this item" when you try to buy another quartz

in this case just contact Google if the transaction happened within 6 hours, ask for refund because you didn't get the item you bought, who knows they'll refund you while the quartz will still appear nonetheless